Your website is more than just an online presence—it’s a vital part of your brand, customer experience, and business success. A poorly maintained website can lead to security vulnerabilities, slow loading times, broken features, and loss of customer trust.
Our Website Maintenance & Care packages provide ongoing support, regular updates, and proactive security measures to ensure your site runs smoothly and stays protected. Whether you need routine backups, core system updates, conflict resolution, or unlimited content changes, we have a plan to suit your needs. With our expert team handling the technical side, you can focus on growing your business while we keep your website in peak condition.
Protect your website with automated backups that keep your data safe. The Basic plan ensures your site is regularly backed up, so you always have a restore point in case of an issue. While it doesn’t include updates or modifications, it’s ideal for websites that don’t change often but still need peace of mind.
Keep your website running smoothly with essential updates. The Starter plan ensures that your website’s core modules stay up to date, helping to maintain security, stability, and compatibility with modern web standards. While this plan doesn’t include backups or content updates, it’s great for sites that need regular maintenance without full-scale management.
A proactive solution to keep your website secure, updated, and performing optimally. The Standard plan goes beyond simple updates, providing daily backups, core updates, and conflict resolution to fix issues before they impact your site. Regular front-end testing ensures your website remains functional across all devices. Ideal for businesses that rely on a smooth-running website.
A fully managed solution with unlimited developer support. The Complete plan includes everything in Standard, plus unlimited front-end content updates, ensuring your website always reflects your latest offerings. Whether you need e-commerce stock updates, new page content, or design refinements, this plan provides hands-on maintenance to keep your site fresh and engaging.
Backups are essential for safeguarding your website against unexpected data loss, cyber threats, and accidental mistakes. Whether it’s a server failure, a security breach, or an update gone wrong, having a recent backup means you can restore your website quickly and minimize downtime. Without regular backups, you risk losing valuable data, customer information, and even search engine rankings if your site remains offline for too long. Our website maintenance plans include automated backups, ensuring your site remains secure and recoverable at all times.
All our Website Care Plans operate on a rolling monthly basis, offering complete flexibility. There are no long-term commitments, and you can cancel anytime with just 30 days’ notice. This ensures you have ongoing website maintenance without being locked into a contract. Whether you need short-term support or long-term protection, our maintenance plans adapt to your business needs.
Yes! If you prefer to handle website maintenance in-house, we provide full platform and server access, allowing you to update and manage your site as needed. For those who are new to website management, we also offer training sessions to help you navigate updates, security patches, and content changes effectively. However, website maintenance can be time-consuming, and without expert oversight, outdated software or security vulnerabilities could put your site at risk. Our maintenance plans take the hassle out of managing your website, ensuring it's always secure, updated, and performing at its best.
Once your website is fully approved, we handle the launch process on your preferred server or our optimized hosting platform. Post-launch, we offer ongoing maintenance and support, ensuring your website runs smoothly, remains secure, and adapts to any future business needs. Whether you require regular updates, performance monitoring, or security patches, our maintenance plans keep your website in peak condition.
Website security is a major concern, and cyber threats are constantly evolving. If your website gets hacked, we will restore it using the latest backup, investigate the cause, and apply security patches to prevent future breaches. Our Standard and Complete plans include daily backups, conflict resolution, and security monitoring, reducing the risk of downtime or data loss. Without a maintenance plan, recovering from a hack can be costly and time-consuming—our service ensures you’re covered.
Yes! Our website maintenance processes are designed to minimise or eliminate downtime. Most updates and backups are performed in the background without affecting your site’s availability. In rare cases where temporary downtime is required, we schedule it during off-peak hours and notify you in advance.
Keeping your website’s core modules, plugins, and security patches up to date is essential for performance, functionality, and security. Outdated software is one of the leading causes of website hacks and compatibility issues. Our Starter, Standard, and Complete maintenance plans ensure your website stays up to date, so you don’t have to worry about security risks, broken features, or slow loading times.
Yes! Even small websites are vulnerable to security breaches, software conflicts, and performance issues. Whether you run a small business website or an e-commerce store, having a reliable backup, regular updates, and technical support ensures your site remains functional and professional. Our Basic plan is a great starting point for smaller websites, offering weekly backups for peace of mind.
The Complete plan offers unlimited developer hours for front-end changes, meaning you can request updates to:
If an update causes bugs, conflicts, or functionality issues, our Standard and Complete maintenance plans include conflict resolution and front-end testing to identify and fix problems quickly. We also keep regular backups, so if needed, we can restore your website to a previous working version.
Yes! We offer high-performance, secure hosting tailored to your website’s needs. Our hosting solutions include uptime monitoring, security enhancements, and daily backups to keep your website running efficiently. While you can host your website elsewhere, using our hosting ensures seamless integration with our Website Care Plans.
Signing up is simple! Just choose a plan that fits your needs, and we’ll handle the setup. Whether you need basic backups or full-scale website management, we ensure a seamless onboarding process so you can focus on running your business while we take care of your website.